Health Education Innovation: Understanding the Role of Counseling via Video Media in Implementing Electronic Medical Records in Hospitals

Electronic medical records (EMR) have made the management of patient health information more efficient by replacing manual record keeping. However, health workers still need to understand and apply RME well to get the maximum benefits. The role of counseling is needed for health workers in changing the use of manual media to digital. The research method uses scoping review. Based on the PubMed database as many as 88,041 articles with the keyword "electronic medical records" and as many as 84 articles with the search keyword "electronic medical records and video learning". The results of article screening in the last 10 years from 2013 – 2023 were 74 articles. Then there are exceptions based on article type, namely Clinical Trial as many as 2 articles and Randomized Controlled Trial as many as 1 article. So that articles that match the theme: review and systematic review as many as 10 articles. VOSviewer generates network, overlay and density visualization. The role of counseling through video media in electronic medical records is very important. The counseling provided does not help them deal with social, emotional, and psychological problems that may arise as a result of such changes.


INTRODUCTION
Counseling is very important in terms of the benefits of video media learning for the use of electronic medical records in hospitals.Counseling serves as an important tool to help individuals, both patients and health workers, face the shift towards electronic medical record systems (Budiyanti et al., 2022).Patients can address their anxiety and uncertainty regarding change with counseling focused on technology adaptation.In addition, counseling is important to help health workers understand the functions and benefits of the new system, thereby reducing fear of change and increasing acceptance of electronic medical records.Therefore, counseling carried out via video media not only helps in the technical terms of using electronic medical records, but also includes psychological and social aspects which make it more effective in hospitals (Herawati et al., 2020).
Video media is increasingly important for learning, especially to help people understand and apply electronic medical records in the hospital environment.As technology develops, the integration of electronic medical records has become an important innovation in managing patient health information.Learning through video media, which is able to convey information visually and interactively, can help health workers understand, master and apply the electronic medical record process better.By better understanding what they can do with electronic medical records, it is hoped that patients will get more of the information they need.Therefore, it is important to provide better insight into the application of technology in medical practice by discussing the benefits of video media learning in supporting the application of electronic medical records in hospitals.
Replacing the tradition of manual recording with more efficient and up-to-date methods, electronic medical records (RME) have become an important part of the digital transformation in the hospital environment (Amin et al., 2021).With RME, medical professionals can store, manage, and access patient data electronically.RME provides many benefits, such as increased data accuracy and integrity, time efficiency, and better collaboration between healthcare teams.By using RME, patient health information can be accessed quickly and securely from various hospital departments, ensuring care that is more coordinated and responsive to patient needs (Faida, 2020).RME also encourages patients to participate in personal health management by providing access to their own medical records (Raziansyah et al., 2023).With all its benefits, implementing RME is a wise choice to improve hospital operational efficiency and provide better health services.
In the current digital era, electronic medical records (RME) are very important because information technology has changed the paradigm of health information management (Kassiuw et al., 2023).RME improves the efficiency, accuracy and quality of healthcare services.Hospitals can overcome manual recordkeeping issues, minimize data errors, and improve information integration between departments with RME adoption.Additionally, RME enables fast and secure access to patient medical records, allowing medical teams to make more informed and responsive decisions (Ridwan & Sari, 2021).With its ability to store data in a structured and integrated manner, RME also enables better data analysis, supports clinical research, and facilitates long-term patient monitoring.Moreover, RME is very helpful in improving coordination of care between professionals and members.RME is a technological necessity and will create more integrated, effective and quality health services.
So far, learning through video media has proven successful in increasing understanding and retention of information.Video media has the ability to convey content Making learning material easier for participants to understand can be done by presenting complex concepts, showing practical steps, and using animation.Video media also allows flexibility in learning time and place by providing access to learning materials whenever needed.Learning videos with interactions can sometimes increase participant engagement, encourage active participation, and promote deeper understanding.Video media not only conveys information well, but also makes learning more interesting, flexible and accessible.Video learning media is very important to improve understanding and application of electronic medical records (RME) in the health environment (Wahab et al., 2022).With the continued development of information technology, learning videos can help healthcare professionals improve their technical skills and see the use of RME firsthand and understand its important features (Randhawa et al., 2020).This not only improves training efficiency, but also ensures that the healthcare workforce is ready to fully adopt RME.In turn, this will result in more precise and precise patient data, as well as better healthcare processes overall (Miller et al., 2021).Hospitals can ensure that their medical teams are skilled in using the latest technology by utilizing video media in the RME learning context (Zoghbi et al., 2018).They can also provide services that are safer, more organized and responsive to patient needs.
To understand and comprehend the latest developments in this field, the role of counseling in learning through video media for the use of electronic medical records in hospitals is very important (Sulistya & Rohmadi, 2021).The aim of this research is to determine the role of counseling in understanding the role of video media in supporting the use of electronic medical records in hospitals.By identifying and synthesizing related literature, this review will not only provide an overview of recent research trends but will also provide an in-depth understanding of specific aspects of the role of counseling on learning that can be facilitated by video media.It is hoped that with a broader understanding of the role of counseling on how video media can contribute to the integration of electronic medical records in the hospital environment effectively and efficiently, it will make a significant contribution to the development of more advanced medical practices.

RESEARCH METHODS
The scoping review research method is used as a systematic approach to investigate and present literature coverage on a research topic without conducting a rigorous methodological quality evaluation as in a systematic review.The scoping review approach provides a solid foundation for identifying and summarizing various relevant literature in research regarding the benefits of video media learning for the implementation of electronic medical records in hospitals (Lockwood et al., 2019).Development of specific research questions, establishment of standards for inclusion and exclusion, thorough literature search, selection of appropriate studies, systematic extraction of data, and presentation of results in a visually and narratively understandable form are the main steps in this method.A scoping review details the overall scope of the literature, provides a broad overview of the research topic, helps discover knowledge gaps, and provides a solid foundation for further research in the area.The PRISMA flow diagram is presented in Figure 1.The scoping review in this study used database files from PubMed (https://pubmed.ncbi.nlm.nih.gov/?term=electronic+medical+records+and+video+learni ng&page=1).

RESULTS AND DISCUSSION
As literature, researchers used the PubMed database with 88,041 articles with the keyword "electronic medical records" and 84 articles with the search keyword "electronic medical records and video learning".Of the 84 articles published in 1993 -2023, this means that relevant articles must be taken from the last 10 years.The results of filtering articles in the last 10 years from 2013 -2023 were 74 articles.Then there are exceptions based on article type, namely Clinical Trial with 2 articles and Randomized Controlled Trial with 1 article.So we got articles that fit the theme: reviews and systematic reviews totaling 10 articles.
A scoping review literature study requires a lot of time and effort, so an application that can perform bibliometric analysis is needed to find topics that can still be researched or are new, as well as to find the most widely used references in a particular research field.
The VOSviewer application builds and visualizes bibliometric networks such as journals, titles, authors, writers, publications and more.Additionally, VOSviewer can map various types of bibliometric analysis, create extensive bibliographic databases, and provide excellent visualization with visual labels.The number of publications on the topic of electronic medical records and video learning can be seen in the table 1. below:

Network Visualization for Co-Occurrence
The topic Electronic Medical Records and Video Learning was analyzed using VOSviewer to produce a network visualization for co-occurrence which is presented in Figure 2. Of the 10 journal articles relevant to the topic of Electronic Medical Records and Video Learning, it is shown by visualization that humans as resources, namely medical staff, will play an important role in the successful use of RME.Factors for the success of using learning videos include deep learning and is supported by algorithms, machine learning and artificial intelligence.The successful use of learning videos for implementing RME in hospitals requires considering these factors.

The Role of Counseling in the Implementation of Electronic Medical Record Video Media in Hospitals
Counseling plays a very important role in the use of electronic recording and medical video in the hospital setting.The discovery of this technology has brought major advances in health information management, including documentation of patient medical records.In this case, the health counselor is responsible for providing the patient with an in-depth understanding of how this use is implemented.Health counselors can teach patients and their families about the benefits, procedures, and consequences of medical records management.Counseling is also critical to address patient concerns or discomfort about the privacy and security of their health data.
Health counselors, apart from providing information, can also help patients deal with changes that may occur during the implementation of medical records.They can help patients overcome anxiety, increase digital health literacy, and foster patient confidence in medical record systems as tools that aid their health care.Therefore, counseling not only focuses on information but also provides emotional and psychosocial support for patients and their families so that they understand and are comfortable with technological advances in health services.
As expressed by various expert opinions, the role of counseling in implementing electronic medical record video media in hospitals is important.According to health experts and counselors, the implementation of this technology is bringing major changes in the way healthcare services are provided.Counseling is essential to help patients, families, and medical employees adapt to these changes.
First, counselors are critical in helping patients and families understand the implementation of electronic medical records, helping them talk about data security, and Figure 1.PRISMA Flow Diagram Of Scoping Review

Figure 2 .Figure 4 .
Figure 2. Network Visualization on the Topic of Electronic Medical Records and Video Learning

Dipublikasikan Oleh: Program Studi Bimbingan dan Konseling Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Yogyakarta in
an interesting and engaging way by utilizing visual and auditory elements to convey information more vividly, which shows this effectiveness(Styowati & Utami, 2022).

Dipublikasikan Oleh: Program Studi Bimbingan dan Konseling Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI YogyakartaTable 1 .
Publications on the topic Electronic Medical Records and Video Learning