Framing Analysis of The Announcement of Membership Mandatory Requirements of Social Security Agency to Obtain Public Services in Indonesia

Authors

  • Arief Nuryana Universitas Mercu Buana Yogyakarta
  • Faisal Abubakar Universitas Yapis Papua
  • N Ilis STKIP Arrahmaniyah
  • Roy Nurfan Universitas Khairun
  • Muslih Faozanudin Universitas Jenderal Soedirman

DOI:

https://doi.org/10.31316/jk.v7i1.5165

Abstract

Abstrak

Badan Penyelenggara Jaminan Sosial (BPJS) merupakan program yang bertanggung jawab langsung kepada Presiden. BPJS Kesehatan mempunyai tugas menyelenggarakan Jaminan Kesehatan Nasional (JKN) bagi masyarakat Indonesia. Dua media online terpilih memiliki konstruksi pemberitaan yang berbeda untuk kebijakan ini, yaitu Kontan dan CNBC Indonesia. Berdasarkan latar belakang permasalahan tersebut, muncul pertanyaan tentang bagaimana media, Kontan dan CNBC Indonesia, membingkai pemberitaan mengenai polis kepesertaan asuransi kesehatan sebagai syarat untuk memperoleh pelayanan publik dalam pemberitaan di kedua media tersebut melalui struktur analisis framing Robert Entman. Pendekatan yang digunakan adalah kualitatif dengan paradigma konstruktivis. Metode analisis yang digunakan adalah framing Robert Entman dengan empat dimensi framing. Hasil analisis menunjukkan bahwa Kontan dan CNBC Indonesia melakukan framing yang berbeda dalam pemberitaan polis kepesertaan jaminan kesehatan, dimana Kontan lebih fokus melaporkan hal-hal lain selain kebijakan tersebut berdasarkan perspektif masyarakat, sedangkan CNBC Indonesia hanya berfokus pada pelaporan kesehatan polis asuransi sebagai informasi umum dan dasar untuk berbagi dengan masyarakat umum.

Kata Kunci: BPJS, Media Online, Pelayanan Publik

 

Abstract

The Social Security Administration Agency (BPJS) is a programme that is directly responsible for the President. Health BPJS has the task of administering the National Health Insurance (JKN) for the Indonesian people. The two selected online media have different news constructions for this policy, namely Kontan and CNBC Indonesia. Based on the background of this problem, the question arises about how the media, Kontan and CNBC Indonesia, frame news regarding health insurance membership policies as a condition for obtaining public services in reporting in these two media through Robert Entman's framing analysis structure. The approach used is a qualitative one with a constructivist paradigm. The analytical method used is Robert Entman's framing with four framing dimensions. The results of the analysis show that Kontan and CNBC Indonesia carry out different framing in reporting on the health insurance membership policy, where Kontan focuses more on reporting other things apart from these policies based on a community perspective, while CNBC Indonesia only focuses on reporting health insurance policies as general information and the basis for sharing with the general public.

Keywords: BPJS, Online Media, Public Services

References

REFERENCES

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Published

2023-07-20

Issue

Vol. 7 No. 1 (2023): Juni 2023

Section

Articles

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Copyright (c) 2023 Arief Nuryana, Faisal Abubakar, N Ilis, Roy Nurfan, Muslih Faozanudin

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